Quality Policy - Covernet - Smart Insurance Software

Quality Policy

Achieve, sustain and improve the quality of the product/service provided in a manner that will continually meet the stated need of customers in a cost effective way.

Provide a documented assurance to customers that the intended level of software development services will be, is being and has been achieved in accordance with statutory and regulatory requirements.

Establish and maintain a commitment to continual improvement in Quality Performance, Objectives and Targets that complies with relevant legislation and other requirements.

To achieve these objectives the Management Team has decided to implement a Quality System conforming to ISO 9001:2015. Conformance with the procedures referenced in the Integrated Management System shall be mandatory. Quality objectives shall be established and reviewed at the management review meetings.

Whilst the Management Team retain overall responsibility for quality, all employees are responsible for ensuring that best practice is implemented at all times and for complying with the requirements of the Integrated Management System.