How we work - Insurance Software for MGAs, Insurers, Brokers > Covernet How we work - Covernet - Smart Insurance Software

Smart products developed by smart people

Covernet offers you software solutions with functional flexibility out-of-the-box, with the agility to adapt and add enhanced features.  Our expert Chartered Insurance Institute and Microsoft qualified Insurance Technologists are here to advise and support you from planning, right through to implementation and ongoing maintenance and development.

How we work

Our complete insurance software solution
You can choose our market leading web based ISMIS platform which is fully hosted and is the most complete solution of its kind in the insurance market. ISMIS encompasses integrated modules for Sales, Accounts and Claims Handling including Audit, Compliance and Business Intelligence throughout.
Product build
Or do you need to bring a new product to market fast? We have extensive experience rolling out products across more than 30+ business lines. From standard personal lines to highly bespoke commercial products, our powerful framework can get you to market. We also support Insurer Hosted Pricing and integration with third-party rating engines.
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Client Collaboration
Dedicated Customer Support
Continuous Delivery
Research and Development
Security and Quality Integral
Client Collaboration
  • Direct client access to our in-house designed project management portal
  • Regularly scheduled client planning and feedback sessions 
  • Iterative and flexible development process 
  • Continuous anytime delivery and deployment of client change and innovation
Dedicated Customer Support
  • Technical Support 24/7/365
  • Customer service online portal and helpline
  • 99.99% Uptime  
Continuous Delivery
  • Continuous delivery process 
  • No monthly release cycle 
  • Dedicated and anytime client specific releases
Research and Development
  • Dedicated Research and Development unit ‘Discovernet Labs’
  • Culture of continuous innovation
  • Client visible product roadmap
Security and Quality Integral

  • ISO 9001 Quality Management Certified 

  • ISO 27001 Information Security Certified  

  • Integrated Management System 

Smart Stats

Customer Survey January 2024
Annual Gross Written Premium in 2024
£0
Claims Processed
0
Policies Processed
0
Users
0
Brokerages
0
Products delivered
0

Customer Feedback

Software: out of 5
4.9
Ease
4.6
Range
4.8
Performance
4.9
Reliability
4.6
Innovation
Customer Support: out of 5
4.9
Promptness
5.0
Expertise
4.9
Accuracy
5.0
Courtesy