Smart products developed by smart people

Covernet offers you software solutions with functional flexibility out-of-the-box, with the agility to adapt and add enhanced features.

Our expert Chartered Insurance Institute and Microsoft qualified Insurance Technologists are here to advise and support you from planning, right through to implementation and ongoing maintenance and development.

How we work

Our complete solution
You can choose our market leading web based ISMIS platform which is fully hosted and is the most complete solution of its kind in the insurance market. ISMIS encompasses integrated modules for Sales, Accounts and Claims Handling including Audit, Compliance and Business Intelligence throughout.
Product build
Or do you need to bring a new product to market fast? We have extensive experience rolling out products across more than 30+ business lines. From standard personal lines to highly bespoke commercial products, our powerful framework can get you to market. We also support Insurer Hosted Pricing and integration with third-party rating engines.
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Client Collaboration
Dedicated Customer Support
Continuous Delivery
Research and Development
Security and Quality Integral
Client Collaboration
  • Direct client access to our in-house designed project management portal
  • Regularly scheduled client planning and feedback sessions 
  • Iterative and flexible development process 
  • Continuous anytime delivery and deployment of client change and innovation
Dedicated Customer Support
  • Technical Support 24/7/365
  • Customer service online portal and helpline
  • 99.99% Uptime  
Continuous Delivery
  • Continuous delivery process 
  • No monthly release cycle 
  • Dedicated and anytime client specific releases
Research and Development
  • Dedicated Research and Development unit ‘Discovernet Labs’
  • Culture of continuous innovation
  • Client visible product roadmap
Security and Quality Integral
  • ISO 9001 Quality Management Certified 

  • ISO 27001 Information Security Certified  

  • Integrated Management System 

Smart Stats

Customer Survey January 2020
Annual Gross Written Premium in 2019
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Claims Processed
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Policies Processed
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Users
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Brokerages
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Products delivered
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Customer Feedback

Software: out of 5
4.8
Ease
4.7
Range
4.7
Performance
4.7
Reliability
4.7
Innovation
Customer Support: out of 5
4.8
Promptness
4.8
Expertise
4.9
Accuracy
5.0
Courtesy
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Countries
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Our People Are Covernet
Smart works together

Investing in innovative technology is only part of the picture. The people who develop and implement it are just as important.

So our people are here when you need them, from idea to implementation. Because all our developers are inhouse - you are working directly with the people who write the software.

Smart is can do

Off-the-shelf or bespoke, our software solutions are fully flexible and can be adapted or added to, whatever the need.

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Enterprise Web Platform
Bespoke Product Builds
Embracing Client Innovation
Cutting Edge Dev Ops
DisCovernet Labs
Enterprise Web Platform

Our Enterprise Web Platform, ISMIS, has a market-leading range and depth of functionality. This has been developed together with our MGA and Insurer clients for over 25 years providing continuous innovation.

Bespoke Product Builds

Need to bring a new product to market fast? We have extensive experience rolling out products across 30+ business lines and we’re confident that, if it can be built, we can build it. From standard personal lines to highly bespoke, niche commercial products, our powerful framework can get you to market, quickly and cost-effectively. 

Embracing Client Innovation

Chances are the functionality you are looking for already exists within our platform, but if it doesn’t, that’s not a problem, the platform is highly extensible and can be configured and customised to individual client requirements.

Cutting Edge Dev Ops

Are you tired of being tied to uncompromising release schedules? At Covernet, our long history in Software-as-a-Service has made us experts in efficiently and securely deploying changes via our continuous delivery process.

DisCovernet Labs

We have been leading digital transformation and innovation in insurtech long before either became buzzwords. This tradition of innovation and focus on research and development is being bolstered this year with the launch of our dedicated R+D unit, DisCovernet Labs.

Smart Case Studies

Discover how we’ve already enabled start-ups and helped drive success for leading industry names with our fully hosted solutions and flexible software design.
  • “We had two simple asks of Covernet, firstly that any system be simple resulting in a smooth customer journey that made it easy to do business with AXA. Secondly, any system needed to be flexible and support the pricing and underwriting sophistication requirements to enable us to grow our commercial business profitably. Covernet delivered (and continue to deliver) for AXA in this regard, always meeting and oftentimes exceeding our expectations.”
    Alan Rickard, Head of Commercial Lines, AXA Insurance dac
  • “Covernet gives us a great degree of assurance in Compliance when it comes to managing risk, evidencing robust controls and audit functions. Covernet also gives us the freedom to develop our own bespoke systems which run parallel to Covernet, such as the Complaints Register. By giving the Covernet team a set of rules regarding the management of consumer complaints, they developed a system which is date validated, reducing the risk of us breaching any of the FCA complaint handling rules.”
    Tori Wylde, Director, Prestige Underwriting Services Limited
  • “ISMIS Core is a very powerful management and accounting tool which will allow us to have greater control over a whole array of new products.”
    David Whitmore, Director, Ibex Insurance Brokers Limited